A woman claims that she had to endure one of the most embarrassing moments of here life when flight staff denied her the use of an airplane’s bathroom, instead making her pee in a cup.
Nicole Harper told Fox 4 Kansas City that she suffers from overactive bladder and attempted to use the restroom several times on a flight in April, but the flight crew would not allow it.
“They very rudely that I was not allowed to get out of my seat and at that point I said `well I`m either going to need to go to the bathroom or you`re going to have to give me a cup to pee in or something,'” she told the TV station.
The flight crew, to her surprise, did just that – giving her two cups. Harper then used the cups in her airline seat. She was then escorted by the crew to the bathroom to empty the cups and forced to hold onto the cups until exiting the plane.
Harper posted about the incident on Facebook:
“It`s so degrading because there are passengers, strangers, that I have to basically do this in front of,” she told hte TV station. “They weren`t apologetic, they were extremely rude about it, and then they proceeded to basically treat me as if I was a criminal for doing this.”
In a statement (via NBC4i), the United Airlines said the situation is “upsetting” but that it was a safety issue:
Customer safety is always our first priority. Initial reports from the Mesa Airlines flight attendants indicate that Ms. Harper attempted to visit the lavatory on final descent and was instructed to remain seated with the seat belt fastened per FAA regulations. The situation as described by Ms. Harper and our employees is upsetting for all involved. We have reached out to Ms. Harper and our flying partner Mesa Airlines to better understand what occurred.
